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Customer1
Customer1, formerly called Genticity Inc, is a provider of software and services for call centers and enterprises. The company was founded in 2002 in Charlottetown, Prince Edward Island and is now headquartered in Toronto, Ontario, with offices in Charlottetown Prince Edward Island. The company's primary focus is in the development of its product “Customer1” a customer relationship management (CRM) software for call centers. ==Profile== Customer1 provides on-premises and hosted CRM to help companies manage all types of interactions with their customers, employees, partners and distributors. Customer1 is a suite of applications that includes an Agent Desktop, Administration controls, Business Intelligence, Web Self Service, email management and mobile access. Customer1 can make full use of Computer Telephony Integration.〔(Customer1 3 time Impact Award Finalist )〕 Customer1 has also been a finalist for the Microsoft Impact Award for three straight years.
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Customer1」の詳細全文を読む
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