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Enterprise Content Management (ECM) is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content. ==Definition== The Association for Information and Image Management (AIIM) International, the worldwide association for ''Enterprise Content Management'', defined the term in 2000. AIIM has refined the abbreviation ''ECM'' several times to reflect the expanding scope and importance of information management: ; Late 2005 :''Enterprise content management is the technology used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.'' ; Early 2006 :''Enterprise content management is the technology used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.'' :''ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.'' ; Early 2008 :''Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.''〔 ; Early 2010 :''Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email.''〔 The latest definition encompasses areas that have traditionally been addressed by records management and document management systems. It also includes the conversion of data between various digital and traditional forms, including paper and microfilm. ECM is an umbrella term covering document management, Web content management, search, collaboration, records management, digital asset management (DAM), workflow management, capture and scanning. ECM is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventually disposal. ECM applications are delivered in three ways: on-premises software (installed on the organization’s own network), software as a service (SaaS) (Web access to information that is stored on the software manufacturer’s system), or a hybrid solution composed of both on-premises and SaaS components. ECM aims to make the management of corporate information easier through simplifying storage, security, version control, process routing, and retention. The benefits to an organization include improved efficiency, better control, and reduced costs. For example, many banks have converted to storing copies of old checks within ECM systems as opposed to the older method of keeping physical checks in massive paper warehouses. Under the old system, a customer request for a copy of a check might take weeks, as the bank employees had to contact the warehouse where the right box, file, and check, would need to be located. The check would then need to be pulled, a copy made and mailed to the bank where it would finally be mailed to the customer. With an ECM system in place, the bank employee simply queries the system for the customer’s account number and the number of the requested check. When the image of the check appears on screen, the bank is able to mail it immediately to the customer, usually while the customer is still on the phone. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Enterprise content management」の詳細全文を読む スポンサード リンク
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