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FitSM FitSM is the name for a family of standards for lightweight IT service management (ITSM). ==Overview and parts==
FitSM calls itself a standard, but is not published or managed by an established standards organisation like ISO. However, in a way very similar to that of many ISO and ISO/IEC standard families, it structures its documents into several numbered parts and defines requirements for an effective service management system in its part 1. All parts are published under Creative Common licenses.
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「FitSM」の詳細全文を読む
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