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翻訳と辞書　辞書検索 [ 開発暫定版 ] スポンサード リンク Omnitracker ： ウィキペディア英語版 Omnitracker Omnitracker is developed by Omninet GmbH in Germany and used as a proprietary business process platform. Omnitracker is developed as modular software for medium and large companies. It is used to track, control and evaluation of relevant business processes. The main area of application is the support of ITIL compliant processes,〔(Computerwoche 2013 ), The best tools for ITSM.〕〔(ITIL - Endorsed Software Tools ), Endorsed Software Tools.〕〔(Dura, Sezgin ), Untersuchung eines IT Unternehmens auf ITIL Konformität, (2008).〕 which manages requests, incidents/ errors, customer inquiries from the moment of creation to completion. Omnitracker received certifications of the Federal Association of IT-Mittelstand 〔(Bundesverband IT-Mittelstand ), Untersuchung eines IT Unternehmens auf ITIL Konformität, Zertifizierte Produkte (2008) .〕 and Pink Elephant that covers nine processes.〔(PinkVERIFY 2011 Toolsets ), Pink Elephant: Pink Verify-Certification.〕 == History == Omnitracker was developed by the privately owned company Omninet GmbH, based in Eckental located close to Nuremberg in 1998. Initially Omninet’s focus was on quality management and software development processes.〔(), company history.〕 Omnitracker has since expanded across industries and modularly for business process platforms. In 2000, the focus on service management processes according to ITIL has been implemented in the Omnitracker. Numerous international clients 〔(), Omninet customer list.〕 use Omnitracker as mission-critical system in different service and technical processes. Omnitracker 2012 has been classified by the analyst group, Info-Tech Research Group as an 'innovator' and 'performer' software.〔(InfoTech Research Group ), Vendor Landscape Enterprise Service Desk Software, (2012) .〕〔(Open-PR (2012) ), Canadian-based Info-Tech Research Group recognizes Omninet as an Innovator in the Enterprise Service Desk market.〕〔(CRN (2012) ), IT Service-Management - Omnitracker awarded.〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Omnitracker」の詳細全文を読む スポンサード リンク 翻訳と辞書 : 翻訳のためのインターネットリソース Copyright(C) kotoba.ne.jp 1997-2016. All Rights Reserved.