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StellaService : ウィキペディア英語版 | StellaService
StellaService Inc. is a privately held American information and measurement company with headquarters in New York City (USA). The company measures and rates the customer service performance of online retailers in a process audited by global accounting and auditing firm KPMG. == Background and history == The company was founded in 2009 by Jordan Leiser and John Ernsberger, college roommates at Bucknell University.〔Creamer, Matthew (March 29, 2011) (“StellaService Strives to Give E-tailers Credibility They Desire” ). Advertising Age.〕 Leiser serves as StellaService’s Chief Executive Officer and Ernsberger serves as the Vice President of sales and service. The company incorporated in 2010. The company has raised a total of $22.2 million in financing. Investors include Battery Ventures, Consigliere Brand Capital, DFJ Gotham Ventures, Norwest Venture Partners, RRE Ventures, and angel investors.〔Stangel, Luke (May 30, 2013) (“Google Rolling Out E-Commerce Customer Service Ratings” ). Silicon Valley Business Journal.〕
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