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Teleblock TeleBlock is a software program that automatically screens and blocks outbound calls against available federal, state, wireless, third party and in-house Do-Not-Call (DNC) lists. Designed for use in telemarketing and outbound call centers, TeleBlock is applied to a subscriber's telephone carrier provided voice lines or delivered through their predictive dialing and Customer Relationship Management (CRM) software. The system triggers all predetermined outbound calls to query a proprietary customer specific DNC database in real-time. ==History==
On November 9, 1999 Alison (Garfinkel) Andrews, President and Inventor of Call Compliance and Dean Garfinkel, CEO of Call Compliance, Inc., filed a patent〔(U.S. Patent No. 6,330,317 )〕 for a "call blocking system." The patent describes a call blocking system as: "The integration of various federally required and state mandated do-not-call lists for telemarketers into a system that automatically blocks outgoing calls from a number of companies ("Customer Companies") taking into account factors such as preexisting customers which may legally be contacted is disclosed. The system reviews outgoing calls by a telemarketer, compares it to the general do-not-call lists and the specific customer company do-not-call list and override permitted call list to make a determination if the call should be completed. This integration is due to the incorporation of a general purpose computer in a central location that is connected to all the major telephone carriers switch cluster locations and operated by a service provider. The "do-not-call" database of originating/destination pairs, as well as the logic for blocking or permitting telephone calls, is stored in this computer. This computer makes all blocking decisions in real-time based on the originating and destination number combinations of the call."〔(Patent Abstract )〕
The patent was issue on December 11, 2001.〔 In 2010, Teleblock was acquired by Gryphon Networks.
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Teleblock」の詳細全文を読む
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