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Voxeo : ウィキペディア英語版
Voxeo

Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience (self-service) and unified communications (real time communications) applications. Voxeo's products are all available as SaaS / Platform as a service (public cloud), on-premises software (private cloud), or hybrid clouds that combine the public-cloud and on-premises components. Voxeo products include:
* Prophecy Interactive Voice Response (IVR) platform
* VoiceObjects multi-channel (IVR, SMS, IM, web, social) service creation environment
* PRISM SIP/HTTP/XMPP Java application server and media server (previously SIPmethod)
* Tropo multi-lingual cloud-based communications platform for voice, SMS, IM and Twitter
* IMified hosted instant messaging application development and deployment platform
* SMSified hosted SMS (text messaging) application development and deployment platform
* Phono web-based softphone and coloboration SDK
Customers have developed a wide range of applications on Voxeo's platform, ranging from traditional customer service IVR systems to conferencing systems to outbound notification systems. As of September 2011, the company reported that over 220,000 developers have joined Voxeo's developer programs.〔(Voxeo blog: What types of applications do people create with Voxeo platform? ) – December 29, 2008〕
Voxeo is headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US.
In 2013, Voxeo was acquired by Aspect Software.〔(Aspect Software Announces Completion of Acquisition of Voxeo ) - July 26, 2013〕
==History==
Voxeo was founded by Jonathan Taylor and others in 1999〔(Jonathan Taylor on the Origins and Near-Future of Voxeo ) – eComm, February 20, 2009〕 with the goal of making it easy for web developers to create telephony applications. In 2000 and 2001, the company received around $40 million in investments from Crosspoint Venture Partners, the Mayfield Fund and others.〔(Voxeo Tries To Untangle Net Phone Mess ) – Forbes, January 23, 2001November 12, 2001〕 In September 2004, an employee- and management-led buyout of the investment firms〔(Voxeo news release ) – January 25, 2005〕 moved the company into being an employee-owned private company. As noted above, Voxeo was acquired in 2013 by Aspect Software.
Voxeo has grown its services through both internal development and acquisition. In October 2005, Voxeo acquired the VoiceXML IVR platform and customers of Vocomo.〔(Voxeo Acquires Vocomo Customer Base and VoiceXML IVR Platform Technology ) – Speech Tech Magazine, October 1, 2005〕 In May 2006, Voxeo launched a European subsidiary.〔(Voxeo Launches European Subsidiary, Hosting Center and Sales Office ) – Speech Tech Magazine, May 16, 2006〕 and followed that in July 2006 with the acquisition of VoiceReady, which provided Voxeo with their Designer graphical tool.〔(Voxeo Acquires VoiceReady ) – TMC IP Communications Community, July 20, 2006〕 In August 2008, Voxeo acquired Micromethod Technologies of Beijing China, gaining a presence in Asia and also SIP Servlet technology.〔(Voxeo Acquires San Jose-Based Micromethod Technologies ) – Silicon Valley Wire, August 20, 2008〕 In December 2008, Voxeo announced the acquisition of VoiceObjects of Cologne, Germany, adding a rich application development tool to Voxeo's portfolio.〔(Voxeo Acquires VoiceObjects ) – Information Week, December 9, 2008〕 Those acquisitions were followed by hosted IM application provider IMiifed in May 2009,〔(Voxeo Acquires IMified to Add IM Agents to Voice Services ) – GigaOm May 27, 2009〕 open source telephony framework Adhearsion in July 2009,〔(Adhearsion + Voxeo = Voxeo Labs (Plus a free trip down memory lane!) ) – VoIP Insider July 22, 2009〕 Motorola's VoiceXML browser business in October 2009,〔(Voxeo Acquires Motorola's VoiceXML Browser Technology ) – TechCrunch October 5, 2009〕 and web collaboration platform Clackpoint in January 2010.〔(Orlando-based Voxeo buys Web-meeting site ) – Orlando Sentinel January 20, 2010〕 Voxeo acquired cloud communications platform Teleku in August 2010〔(Voxeo Gobbles Up Teleku ) – GigaOm August 11, 2010〕 and application provider WebForPhone in November 2010.〔(WebForPhone joins expanding Voxeo family ) – InsideCTI November 18, 2010〕
Over the years Voxeo has received industry recognition, recently including placement in Gartner's Magic Quadrant for IVR in 2008,〔(Microsoft and Nuance Get Muted By Gartner Magic Quadrant for IVR ) – Speech Technology Magazine, April 4, 2008〕 listing as one of only two "shortlist" vendors by analyst firm Datamonitor in 2009,〔(Voxeo Makes Datamonitor Shortlist of IVR Vendors ) – TMC IVR Community, May 12, 2009〕 and receiving the highest rating of "Strong Positive" in Gartner's 2011 Marketscope for IVR Systems and Enterprise Voice Portals.〔(Voxeo news release ) – September 7, 2011〕
Competitors include Tellme Networks, West Corporation, Genesys, Avaya and others.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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