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SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.〔(【引用サイトリンク】title=SugarCRM in the Next 10 Years )〕 Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com, a development website (SugarForge.org), Sugar Exchange (for third-party extensions), and user forums. As of 2013, SugarCRM reported over a million users. == History == John Roberts conceived of the idea and name of SugarCRM while riding his mountain bike named Sugar in the Santa Cruz Mountains. Clint Oram, John Roberts, and Jacob Taylor started full-time work on the SugarCRM open source project in April 2004, and incorporated the company in California in June 2004. Roberts served as the CEO from 2004 to 2009, Oram was the vice president, and Taylor was the CTO & vice president of engineering. In June 2004, Josh B. Stein of DFJ invested $2 million into the startup and became a board member. With the help of this investment, Sugar expanded quickly and by September 2004, potential users had downloaded 25,000 copies of the application, then named Sugar Open Source. In October 2004, the company was named "Project of the Month" on Sourceforge.〔 (SourceForge.net: Project of the Month ) 〕 The popularity of the project allowed the company to raise $86 million of venture capital from Draper Fisher Jurvetson, Walden International, New Enterprise Associates and Goldman Sachs.〔 (SugarCRM raises $20M more for open source CRM » VentureBeat ) 〕 In 2007, SugarCRM launched SugarCon, a conference for Sugar customers, users and developers, that has since become an annual conference, held in the San Francisco Bay Area.〔(【引用サイトリンク】title=SugarCRM Announces SugarCon 2009 )〕 By 2008, SugarCRM employed over 150 people.〔 (SugarCRM Nets $20 Million Investment – Software – IT Channel News by CRN and VARBusiness ) 〕 In June 2008, co-founder Taylor left the company, during what technology website ''The Register'' called "a mysterious exodus of senior and experienced business staff" from SugarCRM.〔(Sudden exit for SugarCRM co-founder and CEO ), Gavin Clarke, ''The Register'', May 7, 2009〕 Clint Oram replaced him as the CTO. In May 2009, co-founder and CEO Roberts left the company. He was replaced as CEO by SugarCRM board member Larry Augustin, who had previously founded and served as the CEO of VA Linux (now known as Geeknet).〔 In June 2010, Sugar launched Sugar 6, a major upgrade emphasizing ease of use and introducing a complete UI overhaul of Sugar Professional and Sugar Enterprise. In early 2011, Sugar was selected as an IBM Global Alliance Partner for Cloud Services.〔(【引用サイトリンク】title=SugarCRM Sweetens Social Offering with IBM LotusLive Cloud Integration )〕 In January 2011, SugarCRM co-founder John Roberts started X2Engine CRM, a new open source project.〔(x2engine.com: About X2Engine )〕 In June 2011, SugarCRM continued building on the Sugar 6 theme by adding more global capabilities (25 languages), enhanced Mobile CRM (native application support for over 90% of the world's smartphones and tablets) and extensive Social CRM integrations (LinkedIn, Twitter, Facebook, InsideView, LotusLive, WebEx, GoToMeeting, and Google Docs).〔(【引用サイトリンク】title=SugarCRM Announces General Availability of Sugar 6 Spring Release: More Choice, Better Options )〕 As part of this release, Sugar introduced two new editions; Sugar Corporate and Sugar Ultimate. eWeek said of Sugar 6 that SugarCRM gets it right.〔(【引用サイトリンク】title=SugarCRM Gets It Right )〕 At SugarCon 2012, SugarCRM announced the Sugar 6.5 release.〔(【引用サイトリンク】title=Whats new in Sugar - SugarCRM.com )〕 This new release offers customers an updated UI; more powerful search capabilities, an updated calendar and faster performance. The 6.5 release also introduces additional support for different IBM software and hardware platforms. Sugar 6.5 went GA in June 2012.〔(【引用サイトリンク】url=http://developer.sugarcrm.com/2012/06/06/sugarcrm-celebrates-its-8th-birthday-with-the-6-5-release/ )〕 In October 2013, SugarCRM released the latest version, Sugar 7, with a complete new Interface, called Sugar UX. They also introduced Sugar PurePrice with a clear and simple pricing structure for all three available editions. In May 2015, Clint Oram, mentioned that with SugarCRM 7, it was easier for the company to target and win trust of enterprise customers. This was attributed to separation of opensource and commercial versions.〔http://www.sugarcrm.com/newspress/sugarcrm-launches-new-sugarexchange-users-its-commercial-crm-software〕 This was necessary as enterprise readiness of the solution was being discussed.〔http://www.veonconsulting.com/is-sugarcrm-enterprise-ready/〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「sugarcrm」の詳細全文を読む スポンサード リンク
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